Returns & Exchanges

At Sprockets Cycles, we want you to be completely satisfied with your gear, which is why we offer a 30-day return policy on all unused items in their original packaging. Whether it is a fitment issue or a change of heart, our team is here to ensure your return process is as smooth as your next ride.

Return Process

• 1.
  Initiate Your Return

  Log into your account or use our guest portal to select the items you wish to return and receive a unique Return Merchandise Authorization (RMA) number.

• 2.
  Pack Your Gear

  Securely pack the items in their original packaging, ensuring all tags are attached and the product is in a resaleable condition.

• 3.
  Ship It Back

  Affix the provided shipping label to your package and drop it off at any authorized courier location; remember to keep your tracking receipt.

• 4.
  Quality Check & Refund

  Once our technicians inspect the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.